Built the Markup capability in Azure Cost Management, letting partners apply rule-based price uplifts to downstream customer bills; the feature clarified charge provenance and cut billing-discrepancy tickets by 41%, boosting trust in cost reports.

Engineered a high-throughput Spark + Azure Synapse pipeline that enriches billions of financial records daily, cutting end-to-end processing latency by 52% and shrinking cost-anomaly alert time from hours to minutes, giving finance teams near-real-time insight.

Spearheaded the development of “Tag Inheritance,” an Azure Cost Management feature that auto-cascades billing, resource-group, and subscription tags to every child resource, eliminating manual tag maintenance, slashing allocation errors by 90%, and raising cost-report accuracy.

Designed and delivered end-to-end Tag Inheritance solutions, including REST APIs, React front-end integration, and CI/CD automation. Ensured secure, high-quality deployments in close collaboration with partner teams.

Implemented a continuous synthetic-testing framework for Microsoft Email Orchestrator that simulates key mail flows end-to-end, spotting rendering and delivery regressions within minutes, drastically cutting customer-reported incidents, and preventing millions of faulty emails from being sent to users.

Modernized Pennsylvania Turnpike’s web tolling services, leading front-end development and collaborating on back-end enhancements. Increased site performance by 60% (3.5 s → 1.4 s, New Relic) and improved cross-device user experience through optimized code and responsive design.

Led the overhaul of online payment capabilities and transaction processing, architecting a robust system to handle high-traffic demands. Reduced processing errors and significantly boosted reliability by implementing streamlined workflows and resilient back-end solutions.

Developed and standardized mobile-responsive email templates and a data visualization tool for consistent rendering across devices and platforms. Cut development time for marketing and communication campaigns by establishing a reusable framework and best practices.

Architected and delivered a real-time revenue analytics platform that processed tolling transactions, giving executives instant visibility into revenue trends and growth opportunities. Reduced financial reporting cycles from weeks to hours and improved forecasting accuracy.